Counselling and mental health

AUT offers free counselling services and mental health support, delivered by professional counsellors. Sessions are confidential and one-to-one. You can bring a support person with you.

Make an appointment

  • Phone: 09 921 9292; or
  • Go to reception in WB level 2, City Campus

Talk to us about your appointment needs. Appointments can't be made via email.

What is counselling?

Counselling is a process of privately talking through anything that is concerning you. Counsellors will listen to you sensitively and with openness, and will try and see things from your point of view. We provide a practical and solution-focused counselling approach to student concerns. 

What is mental health support?

At AUT we appreciate that our students come from diverse backgrounds, with individual skills and experiences. The Student Advisor – Mental Health offers support to AUT students to ensure their mental health needs are met and they can achieve their academic goals.

Mental health support  


  • Free for all students
  • International students: the cost is covered by your insurance provider

Session length

  • Sessions generally last 50-60 minutes
  • Most people only need 1-3 sessions


  • Private and identifying information shared in counselling is not revealed to others, unless there is a concern for your or another person's safety – in these cases it is ethical for a counsellor to break confidentiality and they would discuss this with you
  • Your permission is required for information to be shared with another health professional (doctor, nurse, mental health support), academic or administrative staff, or family members
  • Written notes and data records are kept for each counselling visit. The notes are kept in a secure environment for 10 years
  • All counsellors are required to have regular supervision to discuss their work, but your identity remains private 

Topics you can discuss

You can talk about a range of issues, whether these are personal, study-related or in other areas of your life. This includes:

  • Relationships
  • Difficulty with strong moods (like depression, anxiety, stress, loss and grief)
  • Behaviours that cause problems (like addictions, irregular eating or sleeping)
  • Identity 
  • Concerns about personal safety 

Last updated: 24-Jul-2017 8.24am

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.