Student Support

Help

If you are unable to log into Blackboard please contact the AUT ICT Service Desk with the following information; your student ID, paper number and name e.g. 772311 Biology 2A , and your lecturer's name.


Contact - Phone 0800 288 428 (calls made to this number are free from NZ mobile phones and landlines) or contact us online via: http://ithelp.aut.ac.nz (7am to 10pm weekdays and 9am to 6pm weekends)


Internet / Student Email Registration

All new students need to register their ICT account. This can be done on campus. Students who can not come onto campus please refer to the information for distance students

Need more Help?

Blackboard Student FAQ'S
Student Viewlets (tutorial videos)

Computer requirements


Minimum specifications for accessing Blackboard:


PC
Pentium PC with Windows 2000 or later
800x600 monitor resolution
56k modem
Internet Explorer 5.0 or above or Mozilla Firefox or above
Java and Java Script enabled.


Mac
Mac Power PC
System 9.2 or later
800x600 monitor resolution
56k modem
Internet Explorer 5.0 or above or Mozilla Firefox or above
Java and Java Script enabled.

Please note: AUT students wishing to access Blackboard should ensure that their computer has at least the recommended minimum specifications for efficient use of the programme. Students should consult a local supplier to upgrade their machine and its software if necessary.

Last updated: 20-Jul-2016 3.14pm

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.