Technical issues
For support for technical issues such as
-problems with logins and passwords (also see FAQ's)
-problems with sending, submitting or posting files/discussions
-error messages or functionality issues
Contact Student Helpdesk
phone 9219999 ext 9888 or email:
http://ithelp@aut.ac.nz
Open 7am until 10pm weekdays
9am until 6pm weekends
reduced hours over holiday periods
If you are a distance student living outside Auckland you can now call freephone 0508 AUT IT HELP (0508 288 484)
This number will only work from outside Auckland and will not work from mobile phones.
Course or content related issues
For issues or questions relating to your course please contact your lecturer. For enrolment issues contact your programme administrator or faculty office.